Meet our Account Managers
Alternative Engineering is committed to providing the very best service to all our clients and customers. This would not be possible without the hard work of our sales and customer service team.
Alternative Engineering prides itself on being able to offer exceptional services to all of our customers. We like to set ourselves apart by going above and beyond for our clients and we believe this is one of the reasons our customers keep coming back.
At Alternative Engineering, we believe it is important to create and foster great client relationships so our account managers can anticipate the needs of our customers. Our reputation relies heavily on our customer service and our long-standing relationships with our clients.
It is the important role of our Technical Sales & Account Managers to be the point of contact for any queries from our clients. Long before any parts are manufactured it is important to put time and effort into the relationship to create an environment of trust.
Our account manager’s all come from different backgrounds in engineering, and with them bring a range of knowledge, experience, and expertise to each job and client they service.
We not only service clients around Melbourne and greater Victoria but also travel interstate to visit clients in Sydney, Brisbane, Adelaide, and Hobart, as well as regional towns and cities. Our account managers are sure to be visiting your area soon.
Our account managers have the ability to make onsite visits to consult and measure up existing equipment to get exact information. By being able to meet and have in-depth discussions with our clients about what they require we are able to get the best solutions for them.
Meet the team
John Petrovic celebrated his 10 year work anniversary with Alternative Engineering in 2018. He has been a key team member of the Technical Sales and the Account Management team.
John has over 25 years of customer service experience and has enjoyed a long and varied career in the engineering and manufacturing industry. When you connect with John you are working with an individual with a skill set and experience that means he really understands your needs and can provide a solution that will best suit.
John brings a positive energy and a problem-solving ability to his work. He has develops in-depth expertise for niche manufacturing markets and products including bottling and container solutions. In particular, he has a wealth of knowledge in change part engineering for the bottling industry.
John understands the demands of high-pressure environments and the need for unique and often complex solutions. The result is that any dealings with John are professional, highly informed, and valuable and offer a high level of customer support and advice. John has a great rapport with his clients and enjoys regular feedback about the positive results he and the Alternative Engineering team continue to deliver.
John’s hard work and insights have been pivotal in strengthening Alternative Engineering as an innovative, local manufacturer with an exceptional customer-service ethic. John is both highly responsive and a creative problem solver who is motivated to provide the best possible solutions to his valued clientele.
John spends much of his time out on the road meeting clients and discussing their exact requirements in order to ensure that Alternative Engineering meets them accurately and in a timely manner. John services clients in Melbourne, Adelaide, Barossa, Brisbane, Griffith, Tasmania, Renmark, and Mildura.
Aji Shukla has just celebrated his 11 year work anniversary with Alternative Engineering in September 2018.
Aji has over 27 years’ experience in engineering manufacturing, having worked at a senior level in India before moving with his family to Australia and building a long-standing career at Alternative Engineering. He also holds a diploma of engineering.
Aji started as a CNC Machinist at Alternative Engineering in 2007 and as the company has expanded Aji has grown with it. His passion and expertise for engineering have seen him hold the role of drafting and estimating, followed by a move to customer support and later, in 2015, he was promoted to the position of Technical Sales & Client Manager.
Aji has a wealth of experience that he brings to his role as a Technical Sales Representative at Alternative Engineering. He has worked in a variety of manufacturing industries gaining essential skills in different operational areas.
His in-depth knowledge and technical expertise mean that when you speak with Aji you are talking to someone who quickly understands all aspects of your production requirements. This includes the need for quality products and critical delivery times. With his technical understanding, he brings an eye for production efficiencies and has the ability to consider technical solutions whether you are innovating new processes or looking for a unique solution.
Aji is often on the road keeping in touch with our valued clients. His passion is exceptional customer service and he delivers this on every project. Aji services clients in Melbourne’s North and West, Sydney, Ballarat, Bendigo, Albury/Wodonga, Shepparton, Geelong, and Warrnambool.
George Thyssen the newest member of our Technical Sales team. George joined us in August this year and brings with him a wealth of experience spanning 25+ years of supplying plastic related solutions and working in a range of industries, from mining to food and beverage.
The experience that George brings to Alternative Engineering has allowed him to hit the ground running and provide our customers with a great wealth of plastics-related knowledge and material handling experience.
George started in the plastics industry in 1989, working for a large plastics firm, manufacturing custom machined plastic components. During the next 15 years, he worked his way through the business, from manufacturing, and production up to sales. George moved into the polyurethane industry in 2005 to apply his plastics experience and gain valuable industry experience in the field of Polyurethane Application. In 2008 George took the role of general manager for an international material handling company and took charge of developing a greenfield business site here in Melbourne, supplying mining related plastic wear components to the Australian Mining Industry.
George is often out visiting clients around Melbourne. He services Melbourne’s north-east, south-east, eastern and the Gippsland regions in Victoria.
Alternative Engineering also has a wide support team to assist our accounts managers not only provide the best customer service but being able to deliver the best possible product to our customers. Alternative Engineering: Expertise and service you can rely on.
Alternative Engineering: Expertise and Service you can rely on.
Alternative Engineering is a leading Melbourne based engineering and manufacturing company that specialises in high-capacity production environments with particular expertise in the Pharmaceutical and Food & Beverage sector. With an impressive and growing client list, Alternative Engineering has built a reputation for exceptional customer service, technical expertise, reliability and quality engineering outcomes.
Category: General Information